Always Ask the ‘5 Whys’

Victor Asemota: While trying to get my son to write in longhand instead of typing touch-screens and keyboards, he asked me a question that stopped me.

"Why?" In that second, I found myself thinking if writing longhand was still a necessary skill in an increasingly digital world?

Another thing my son’s question allowed me to remember was the “5 Whys Framework” that I learned during product management training.

The “5 Whys” is an iterative methodology developed by Toyota to help get to the…

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